WARRANTY INFORMATION

FULL ONE YEAR WARRANTY*
For one year from the date of original delivery, this Sobro (a division of StoreBound, LLC) product warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in material or workmanship. All service provided by StoreBound under the above warranty must be performed by a Sobro factory certified service, unless otherwise specified by StoreBound. Service will be provided during normal business hours.
FULL TWO YEAR SEALED SYSTEM WARRANTY*
For two years from the date of original delivery, this Sobro product warranty covers all parts and labor to repair replace, under normal residential use, these parts that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. All service provided by StoreBound under the above warranty must be performed by Sobro factory certified service, unless otherwise specified by StoreBound. Service will be provided during normal business hours.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one of the 50 states of the United States, the District of Columbia or the 10 provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.

This warranty is valid for the original retail purchaser from the date of delivery and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Any third party dealers, service centers, or retailers do not have the right to alter the term and conditions of this warranty.

Sobro warrants your product against defects in materials and workmanship when purchased directly from Sobro. This warranty is extended only to the original end-use purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee. The warranty is valid from the date of original delivery for a period of 1 year. In the case of a covered warranty defect, Sobro will at its option: (A) repair the product using new or refurbished parts; (B) replace the product with an equivalent new or refurbished product; or (C) provide a partial or full refund of the original purchase price to you in exchange for return of the product.

This warranty does not cover defects or damage arising from improper use or maintenance, normal wear and tear, commercial use, accident or external causes. Unauthorized repair, modification, or customization of your product voids this warranty.

The warranty does not cover the following: •Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of Sobro. •Unauthorized modifications carried out to the product in order to comply with local or international technical standards in countries for which this Sobro product was not originally designed. •The serial number on the product has been altered, deleted, removed or made illegible. •Damage to the tempered glass of the Sobro Coffee Table.

THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT STOREBOUND, LLC WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. STOREBOUND, LLC WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.

To obtain warranty service, contact Sobro at support@storebound.com. while including your name, model, and serial number of your unit, along with a brief description of the problem. A factory Return Authorization Number will be sent to you. DO NOT RETURN ANY UNIT WITHOUT FIRST RECEIVING WRITTEN AUTHORIZATION AND SHIPPING INSTRUCTIONS FROM SOBRO.

If the above conditions are met, the purchaser’s sole remedy shall be to return the product to SOBRO, in which case SOBRO will repair or replace, at its sole option, the defective product without charge for parts and labor. SOBRO will return a unit repaired or replaced under warranty by shipping same by its usual shipping method from the factory (only) at its expense within the United States of America.

Repair or replacement as provided under this warranty is the exclusive remedy of the consumer/purchaser. Sobro shall not be responsible for any incidental or consequential damage except to the extent provided (or prohibited) by applicable law.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To receive parts and/or service and the name of Sobro factory certified service nearest you, contact Customer Support at 1-800-898-6970 or email us at support@storebound.com.

*Any opening of the circuit board cabinet or Cooler Drawer parts cabinet by customer or non-Sobro factory certified service provider will void all warranties for this product.